Spicy Comic #1
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Millennial Banking Customers are Ready for Chatbots
Banks have a reputation of being very traditional institutions. While older generations equated the word 'traditional' with dependability and trust, millennials equate it with tardiness and bumbledom.
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Designing for the 360 Experience
This post reflects on our experience in developing technology to empower immersive 360 experiences on different devices and form factors.
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Are You Listening? How to Build Better Digital Products with VoC Data
In the age of experience, companies need to listen to their customers if they want to remain relevant in the market. In fact, Gartner says that 89% of companies expect to be competing mainly on customer experience by now.
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